Your Cloudrms Client Area

Manage your active RMS Cloud extensions, billing and API connections from a single dashboard.

Client Area access required: to view your live account data, request an access link →. This page describes what is available inside your Client Area once you are signed in.

Active RMS Cloud modules

The Client Area dashboard shows the real-time state of every RMS Cloud module you subscribe to. For each module you can review:

✓ Module name and active subscription plan
✓ Last successful synchronisation with your RMS Cloud account
✓ Number of API calls made during the current billing period
✓ Current module version and RMS Cloud API compatibility
✓ Active alerts or errors that require action
✓ Quick-access button to the module’s own settings

Browse more extensions →

Module status (example)

Yield Management RevPAR Extension

Last sync: 2 minutes ago

Active

A$79/month

Channel Manager Sync Extension

Last sync: 5 minutes ago

Active

A$65/month

Digital Registration Card

Last sync: —

Setup

A$29/month

Sample view. Your live data is available after authentication.

RMS Cloud API connection settings

Your Client Area stores the RMS Cloud API credentials used by every active module. Credentials are encrypted at rest and transmitted only over TLS 1.3.

API key management

Add, rotate or revoke the RMS Cloud API keys connected to your modules. Each module can share the same RMS Cloud credentials or use different ones.

Connection tester

Test each RMS Cloud API connection directly from your Client Area. The tester verifies read and write permissions and returns the RMS Cloud property name and plan level from the API.

API call log

Full log of every API call made to RMS Cloud on your behalf. Filter by module, date range or call type. Useful for diagnosing synchronisation issues.

Failure alerts

Set up email alerts for API authentication failures or RMS Cloud connectivity issues. Get notified immediately if a module loses access to your RMS Cloud account.

Billing and invoice management

All billing for your active RMS Cloud modules is handled from your Cloudrms Client Area. Monthly invoices are generated on the 1st of each calendar month and emailed automatically to your billing email address.

What you can manage:

→ View and download every past invoice as PDF
→ Update the billing email address and your contact details
→ Add or remove modules (effective from the next billing cycle)
→ View a detailed breakdown per RMS Cloud module
→ Request a GST-compliant tax invoice with your ABN
→ Cancel individual modules or the entire account at any time
→ Review payment history and confirm successful settlements

Payment method: once your order is placed, you receive a secure payment link by email. Payment is processed by the Cloudrms secure payment partner. Card data is never stored inside the Cloudrms system.

Cancellation policy: cancel any module subscription at any time from your Client Area dashboard. See the Refund Policy for pro-rata refund rules. No cancellation fee applies.

Invoicing: invoices are issued by Cloudrms Pty Ltd, 42 Pitt Street, Level 8, Sydney NSW 2000, Australia. GST-compliant tax invoices are available on request for ABN-registered B2B customers.

Reports and data exports

Your Client Area ships ready-to-use reports for every active RMS Cloud module. Data can be exported for use inside your own business intelligence tools.

Yield Management report

Monthly report showing generated rate recommendations, approved or rejected rates, and estimated revenue impact on your RMS Cloud property.

OTA distribution report

Booking volume per channel, average rate per OTA and commission cost breakdown, sourced from your RMS Cloud account data.

Guest Portal report

Pre-arrival completion rate, document upload status and upsell conversion rate from the RMS Cloud Digital Registration Card module.

Custom KPI export

Any dashboard built inside the Yield Management extension can be exported to CSV or PDF on demand. Schedule an automatic weekly or monthly email delivery.

Ready to open your Client Area?

Enter your email to receive a secure access link. No password required.

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